Privacy Policy

Privacy Policy

Marine Data Solutions, LLC. and its affiliates (collectively, “Marine Data Solutions” “we,” “us” or “our”) respect and value your privacy. In this Privacy Policy (“Policy”), we describe the information that we obtain about subscribers to our internet service and related products and services (the “Services”), including information you may provide to access our Android or iOS applications and/or customer portals at www.marinedatasolutions.com related to our Services (collectively, our “Platforms”). This Policy does not apply to users of anya third party applications or websites that you access through the use of our Services. By using our Platforms or Services, you agree that any information you provide to Marine Data Solutions will be handled as described in this Policy.

INFORMATION COLLECTION

Information You Provide to Us

Marine Data Solutions collects personal information from you when you use our Services, create an account with us, request information from us, or otherwise contact us. The personal information we collect may include your name, address, email address, phone number, account login credentials (such as a username and password), and a credit or debit card number or other financial information (“Information”). We may combine the Information you provide to us with information from and about you that we receive from third parties, including business partners and vendors, or information that we automatically collect when you visit our Platforms.

You may update or change your contact and billing information by calling our customer care number at +1 954 859 7092 or accessing our customer portals at www.marinedatasolutions.com

Information Automatically Collected

When you use our Platforms, we may use cookies, log files, or other similar technologies to conduct analytics relating to our Platforms. For example, we may automatically collect from you information such as your account login credentials, browser type, operating system, type of mobile device, software version, Internet Protocol (IP) or MAC address, Internet service provider and platform types. We may also collect information about your use of our Platforms, including the areas or pages of our Platforms that you visit, the amount of time you spend using our Platforms, the number of times you return to our Platforms, the amount of time it takes to load a page, the order in which the content on a page loads, and other Platform usage data. This information helps us to track and understand how you use our Platforms and improve the performance and user experience of our Platforms.

Information You Post

Any comments or personal information that you post on public pages (such as social media Platforms), within our Platforms or otherwise, is publicly available and may be viewed, collected and used by others, including Marine Data Solutions. Marine Data Solutions is not responsible for the accuracy of any information contained in those postings.

Cookies and Other Tracking

Cookies. Cookies are identifiers that we transfer to your mobile device or computer’s storage systems to enable our systems to recognize your mobile device or browser. We and our third party service providers may use cookies on our Platforms to facilitate your ongoing access to and use of our Platforms. For example, we may use cookies to remember your username and password, if you choose to store them.

There are two types of cookies we use on our Platforms: session-based cookies and persistent cookies. In addition, we may also allow vendors to use third party cookies for specific purposes on our Platforms. A description of each of these cookies is provided below.

Session Cookies. Session cookies exist only during an online session. They disappear from your mobile device or computer when you close your browser or turn off your mobile device or computer. When you authorize us to do so, we may use session cookies to allow our systems to uniquely identify you during a session or while you are logged in to our Platforms. This allows us to process your online transactions and requests and verify your identity, after you have logged in, as you move through our Platforms.

Persistent Cookies. Persistent cookies remain on your mobile device or computer after you have closed your browser or turned off your mobile device or computer. When you authorize us to do so, we may use persistent cookies to, among other things, allow our systems to remember you and automatically log you in to our Platforms.

Third Party Cookies. We may also engage third parties who use session or persistent cookies to uniquely identify you via your user credentials during a session while you are logged in to our Platforms. The third party cookies do not collect any personally identifiable information other than the user credentials you provide.

Clear Graphics Interchange Formats (“GIFs”). Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies. We or our service providers may use clear GIFs in HTML emails to our customers to help us track email response rates, identify when our emails are viewed and track whether our emails are forwarded.

How We Respond to Do Not Track Signals

While most browsers will allow you to block cookies by enabling a Do Not Track header within the browser, our system does not recognize Do Not Track headers. However, we only use cookies as described in this Policy.

YOUR CHOICES

If, at any time, you would like to stop receiving marketing emails from us, you may follow the opt-out instructions contained in any such email. Please note that it may take up to 10 business days for us to process marketing email opt-out requests. If you opt-out of receiving marketing emails from us, we still may send you emails about your account or any services you have requested or received from us, or for other customer service purposes.

HOW WE USE INFORMATION COLLECTED

Marine Data Solutions may use the Information we collect from and about you for any of the following purposes:

To fulfill orders, provide Services and communicate with customers;
To develop new products or services;
To respond to your inquiries;
To market our Services to you and engage third parties to help us market our Services;
To contact you with information, newsletters and promotional materials from Marine Data Solutions or on behalf of our partners and affiliates;
To contact you when necessary; To address problems with our Platforms or our Services;
To protect the security or integrity of our Platforms and our Services;
As described to you at the point of data collection; and
To use and disclose your credit/debit card information or other financial information only to process payments and prevent fraud.

In accordance with applicable laws, your Information may be stored and used for the purposes described in this Policy in the United States or in any other country in which Marine Data Solutions or its affiliates or service providers conduct operations.

INFORMATION SHARING AND DISCLOSURE

Marine Data Solutions may send your Information to third parties, including under any of the following circumstances:

We may disclose your Information to third party vendors, service providers, contractors or agents who perform functions on our behalf related to our Platforms or Services.
We may disclose your Information to outside auditors, professional advisors, potential business transition partners, and regulators.
If we are acquired by or merged with another company, or if all or a portion of our assets are transferred to another company, or as part of a bankruptcy proceeding or as part of a similar transaction, we may transfer the Information to the acquiring company or other involved third party.
We may disclose your Information to respond to legal process, such as a subpoena or court order, to comply with the law or to protect our rights in litigation or arbitration.
We may disclose your Information where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety or property of any person or entity (including Marine Data Solutions), or violations of our Customer Agreement or policies.

DATA SECURITY

Marine Data Solutions has taken certain physical, administrative, and technical steps to safeguard the Information that we collect from and about our customers and visitors to our Platforms. While we seek to ensure the integrity and security of our network and systems, we cannot guarantee the security of the Information, and we encourage you to take precautions to protect your personal data when you use our Platforms and Services.

You are responsible for maintaining the strict confidentiality of your account password and any Platform login or user ID information, and you shall be responsible for any access to or use of our Platforms by you or any person or entity using your password, login or user ID, whether or not such access or use has been authorized by or on behalf of you.

Our Platforms are for the sole use of Marine Data Solutions customers in managing their accounts and the products and services they receive. If you choose to provide access to certain of your account data to third parties, Marine Data Solutions cannot be held responsible for any release of account or personal data that occurs as a result of the access that you provide to others.

LINKS TO OTHER WEBSITES

At times, our Platforms may contain links to third party websites or applications, including third party products or services. Any access to and use of such linked products or services is not governed by this Policy, but, instead, is governed by the privacy policies or terms of use of those third parties, even though some of these other products or services may be co-branded with us. We are not responsible for the information practices of such third parties.

SPECIAL INFORMATION FOR CALIFORNIA RESIDENTS

California residents may request a list of all third parties to which we have disclosed certain Information about you for the third party’s direct marketing purposes. Marine Data Solutions does not currently disclose any Information to third parties for their direct marketing purposes.

ACCESS TO YOUR PERSONAL INFORMATION

If you have an account for our Services, you may sign into your account and update your personal information contained in the account.

CHILDREN’S PRIVACY

We do not intend for our Platforms or Services to be used by children under the age of 13, nor do we seek to collect information about children under the age of 13. If you are under the age of 13, please do not provide us with information and do not use our Platforms or Services. We encourage parents or legal guardians to talk with their children about the potential risks of providing information over the Internet.

CHANGES TO THIS PRIVACY POLICY

Marine Data Solutions may amend this Policy from time to time. When we do, we will post the change(s) on our Platforms. If we make any material changes that are adverse to you in the way we use or disclose the Information you provide to us, we will provide appropriate notice to you.

HOW TO CONTACT US

If you have any questions that you would like to ask about this Policy or about our handling of your Information, please contact us at [email protected] or +1 954 859 7092

Last Updated: June 12, 2023

Marine Data Solutions, LLC. and its affiliates (collectively, “Marine Data Solutions” “we,” “us” or “our”) respect and value your privacy. This Privacy Policy (“Policy”) describes the information we collect about you when you use our internet service and related products and services (the “Services”). It also covers information you provide when accessing our Android or iOS apps and customer portals at www.marinedatasolutions.com (collectively, our “Platforms”). This Policy does not cover third-party applications or websites you access through our Services. By using our Platforms or Services, you agree to our handling of your information as described here.

Information Collection

Information You Provide

We collect personal details when you use our Services, create an account, or contact us. This includes your name, address, email, phone number, and payment information. We may also combine this with information from third parties and data collected automatically from your use of our Platforms.

Information Automatically Collected

When you use our Platforms, we automatically gather data like your IP address, browser type, operating system, and device details. We also track your usage patterns, including which pages you visit and how long you stay on them. This helps us understand how you use our services and improve them.

Information You Post

Any comments or personal information you post publicly, such as on social media or within our Platforms, can be seen and used by others, including us. We are not responsible for the accuracy of this information.

Cookies and Tracking

Types of Cookies

We use cookies to enhance your experience. Cookies are small data files stored on your device. We use session cookies to manage your login session and persistent cookies to remember your login details for future visits. Third-party cookies may also be used for specific purposes.

Clear GIFs

We use clear GIFs (tiny graphics with unique identifiers) in emails to track response rates and email views. This helps us measure the effectiveness of our communications.

Managing Your Data

Access and Update

You can access and update your personal information through your account settings. If you need further assistance, please contact our support team.

Data Retention

We keep your personal data only as long as necessary to fulfill our service obligations or as required by law. When no longer needed, we securely delete or anonymize your data.

International Transfers

Your data may be transferred and processed in countries other than your own. We ensure that such transfers comply with applicable laws and that your data is protected appropriately.

Your Rights and Choices

Opting Out

You can opt out of receiving marketing emails by following the unsubscribe instructions in those emails. We may still send you essential service-related emails.

Data Corrections

If you find inaccuracies in your data, let us know so we can correct it. You can usually update your details directly through your account settings.

Security Measures

Protection Methods

We implement physical, administrative, and technical measures to safeguard your data. While we strive to protect your information, we cannot guarantee complete security. Take steps like using strong passwords to protect your own data.

Response to Data Breaches

In case of a data breach, we will notify you promptly and take steps to mitigate any damage. We also work to prevent future breaches.

Additional Information

Social Media Features

Our Platforms may include social media features. These features may collect information about your interactions with our Platforms. We are not responsible for the privacy practices of these social media sites.

Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect information from children. If you believe your child has provided us with personal information, please contact us to have it removed.

Policy Changes

We may update this Policy periodically. Any significant changes will be posted on our Platforms. Continued use of our services after changes indicates your acceptance of the updated Policy.

Contact Us

If you have questions about this Policy or how we handle your information, contact us at [email protected] or call +1 954 859 7092.

Last Updated: June 12, 2023

Retention of Personal Data

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements. Once your data is no longer needed for these purposes, we will securely delete or anonymize it. If you have specific requests regarding the retention of your data, please contact us.

International Data Transfers

Marine Data Solutions operates globally, and your information may be transferred to, stored, or processed in countries other than your own. We ensure that any international transfers of your data are conducted in accordance with applicable laws and that appropriate safeguards are in place to protect your information.

Third-Party Service Providers

We may engage third-party service providers to perform certain functions on our behalf, such as payment processing, email delivery, and customer service. These providers have access to your personal data only to the extent necessary to perform their functions and are obligated to maintain the confidentiality and security of your information.

Changes to Your Information

If you believe that the information we hold about you is inaccurate or incomplete, please let us know. We will take reasonable steps to correct or update the information as necessary. You can usually update your details directly through your account settings, or by contacting our support team for assistance.

Automated Decision-Making

We do not engage in automated decision-making processes that significantly affect you, including profiling. Any decisions made about you will be based on human judgment and not solely on automated processing. If you have concerns about automated decision-making, please contact us for more information.

Policy on Data Breaches

In the event of a data breach that affects your personal information, we will notify you as soon as possible and in accordance with applicable laws. We will take appropriate measures to mitigate any potential harm and to prevent future breaches.

privacy policy: Marketing and Advertising

We may use your information to send you marketing materials about our products and services, as well as those of our partners. You have the option to opt out of receiving marketing communications at any time by following the unsubscribe instructions provided in those communications.

privacy policy: Data Protection Officer

We have appointed a Data Protection Officer (DPO) to oversee our data protection practices and to ensure compliance with applicable privacy laws. If you have any questions or concerns about how your data is handled, you can contact our DPO directly at [email protected].

privacy policy: Social Media Integration

Our platforms may include social media features, such as buttons for Facebook, Twitter, or LinkedIn. These features may collect information about your interactions with our platforms. We are not responsible for the privacy practices of social media sites, so we encourage you to review their privacy policies.

privacy policy: Updates and Notifications

We will notify you of any significant changes to this Privacy Policy by posting the revised version on our platforms. It is your responsibility to review this Policy periodically to stay informed about how we are protecting your information. Continued use of our platforms after changes constitutes your acceptance of the updated Policy.